"The driver was on-time however did not meet us inside the terminal and had to wait for him on the parking space. But the most annoying part was the additional charge of £15 due to 3 small handbags... This could not be justified as they all fitted in the car. I paid less on the way to the airport with another company on top of that I had 4 large suitcases and 3 small handbags. So their was no need for additional charge. "